Screen is blank or black, or frozen on the SendPro C Lite, SendPro C
The SendPro C Lite, SendPro C is turned off or does not have power.
Products affected: SendPro® C Lite, SendPro® C (2H78, R2H78)
Issue
The screen is blank or black.
Cause
Power related issues.
Resolution
- Unplug the power cord. The screen turns off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
UPDATED: 03 February 2023
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