Please visit our Product Support page and select your franking machine for online support information & resources.


If your franking machine appears on the list below, contact our customer support team directly:

  • DM450c
  • DM550
  • DM575
  • DM800i
  • DM900
  • DM990
  • DM1000
  • Connect+ 1000
  • Connect+ 2000
  • Connect+ 3000

e-mailukenquiries@pb.com
Telephone: 0844 4 992 992 (Calls are charged at 5p per minute plus your phone company’s access charge.)
Fax: 08792 415 249 (Calls are charged at 1p per minute plus your phone company’s access charge)