Customer Engagement

Gartner Positions Pitney Bowes in the Leaders Quadrant of the Magic Quadrant for Customer Communication Management Software

Pitney Bowes (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced that the company has been positioned once again by Gartner, Inc. in the “Leaders” quadrant of the January 2017 Gartner Magic Quadrant for Customer Communications Management Software.

The report recognizes Pitney Bowes for completeness of vision and ability to execute with its EngageOne Communications Suite, including its interactive and personalized EngageOne Video solution.

“Businesses across markets are undergoing significant digital transformations that will allow them to better engage and captivate consumers,” says Bob Guidotti, President of Software Solutions, Pitney Bowes. “Our EngageOne Communication Suite is enabling our clients to effectively and efficiently manage these customer interactions through modern channels that consumers prefer. We believe our position in the Leaders quadrant is a great testament to our dedication to providing solutions that will help businesses in every industry exceed their digital transformation goals.” Read more