Single Customer View

Better decisions depend on a single view.

Finally, a fully integrated 360-degree view is within your grasp. Accurate, enriched and accessible, Pitney Bowes delivers the comprehensive Single View of Customer you require - when and where you need it.

The basics sound easy: name, address, account numbers. Yet, sometimes, getting that right is a challenge.

Sadly, most organizations can’t capitalize on the deluge of data that’s available today. A complete single view offers more. What they buy. How they shop. Where they spend their time. What they value.

It’s time to crush data barriers, connect hard-to-access information and share it across your entire business. 

single customer view

Pitney Bowes delivers the single view that works.

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Connect siloed data

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Add context to customer profiles

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Uncover timely, actionable insights

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Create powerful experiences and satisfy your customers

Enhance your insight at every step

With greater accuracy, agility and context, a true single view results in more profitable business outcomes.

  • Identify new targeted sales opportunities. 
  • Discover faster answers.
  • Make smarter, more effective decisions.
  • Reduce online customer-service costs.
  • Spot risk and mitigate losses.

Add precision to customer engagement.

  • Enable your teams to create more relevant, personalized and interactive experiences.
  • Provide more efficient, satisfying call-center interactions.
  • Automate self-service on a one-to-one basis.
  • Customize interactions based on the time, place and context of each engagement

Run a comprehensive set of capabilities on a single platform.

  • Cleanse, standardize and validate data.
  • Link information to deliver new relationship insights. 
  • Make connections across any data source, whether inside or outside your organization.
  • Enhance traditional data with vital contextual information, including location, demographics and more.
  • Inform predictive analytics for more powerful insight.
  • Make it easy to manage exceptions to standardize data governance across lines of business.
  • Visualize relationships with maps and graph databases.
  • Integrate insights into existing workflows and process.

Market leaders rely on Pitney Bowes. You can, too.

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of the top 50 telecommunications providers

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insurance companies worldwide

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hundreds of government agencies

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thousands of corporations