Enhancements

Enhancements for mailing, meter software, inserter, printer, sorter or shipping clients

Welcome to our dedicated website where you can find the latest on our systems upgrades and hear about the newest features of our enhanced online account management.

Our upgrades are nearly complete. Get the latest information.

Learn more
  • Account management
  • Account number
  • Improved billing
  • Lease billing changes
  • Other Important Actions

Introducing a better way to manage your account online.

We’ve introduced an enhanced online experience where you can take care of all your account management needs in one place. When you register at pitneybowes.us/signin you can:

- Shop and order products, parts and supplies

- See how easy we’ve made it to view and pay your bills, so you never have to worry about late fees

- View all your purchased and installed products and services

- Create a case and monitor it online 24/7. (Note: If you currently work with a Pitney Bowes partner for service, please contact your PB partner directly for technical support.)  

- Get faster, more accurate technical support solutions with our enhanced knowledge base

Now you can enjoy 24/7 access to your account with our enhanced online experience. Take a look at some of the new features now available when you register online:

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Infographics

 

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Your account number has changed.

You have been assigned a new 10-digit account number that will streamline access to your account information and make it easier for you to manage your business with us. (If you have multiple Pitney Bowes account numbers, each will be replaced with a new 10-digit account number.)

Keep an eye out for your new account number arriving with your next Pitney Bowes invoice after our upgrade. When you receive your invoice with your new 10-digit account number, register for our enhanced online experience at pitneybowes.us/signin and become familiar with our new features.

Please refer to your new 10-digit account number when making your payments with a check or electronically.

NOTE: This change does not affect the account number used for PB Postage (PBP) or Purchase Power.

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An improved billing experience.

We’ve simplified your invoice to help you find detailed information about all your Pitney Bowes products and services in an easy-to-read format. 

Invoice Infographic1

Invoice Infographic2

When you receive your invoice with your new 10-digit account number, register for our enhanced online account experience at pitneybowes.us/signin and become familiar with our new features. 

Avoid payment processing delays and potential late fees by including your new 10-digit account number and payment coupon located at the bottom of your invoice.

Please note: You will receive a separate invoice for any past due amounts and late fees. Please pay this invoice promptly to avoid additional charges.

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Pitney Bowes Lease Billing Changes

How and when we bill you has changed. Please read below to find out more:

- Your leasing invoice now reflects your current charges only. The previous format included current charges and any past due amounts and late fees. 

- You will receive a separate invoice for any past due amounts and late fees. Please pay this invoice promptly to avoid additional charges.

- We are delivering your invoices earlier. Your due date remains the same. 

- Your payment amount, due date, and address by mail has not changed.

- Register at pitneybowes.us/signin to see all your billing details - and pay your invoices online.

Now you can enjoy 24/7 access to your account with our enhanced online experience. 

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Avoid disruptions to your mail operations. Switch your postage meter to a digital internet connection today.

Why do you need to switch your meter connection? With telecommunication companies moving away from traditional analog phone lines, you’ll need to connect your Pitney Bowes meter via an internet connection (e.g. ethernet cable). This will help avoid any disruptions in your business operations.

It's simple to connect digitally. Learn more.

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