Software solutions to accelerate profitable growth, optimize regulatory compliance and mitigate risk.
In a highly competitive and regulated market, financial institutions need to differentiate themselves to increase market share and retain existing customers. They are also tasked to reduce operational expenses and to meet regulatory compliance mandates.
Achieve compliance at a lower cost
Minimize false positives and improve investigator productivity.
Augment customer acquisition and enhance customer experience
Use analytics to make better channel decisions, set strategies and goals, and optimize performance.
Increase customer lifetime value and experience
Enrich engagement through personalized, highly relevant interactions via lower-cost channels.
Tackle your toughest challenges and position your organization for profitable growth with Pitney Bowes
Financial Crimes and Compliance
Entity resolution for AML, KYC, KYCC, CDD and Sanctions Screening
Orchestrate internal data to optimize your financial crimes operating model.
- Establish a single view of your customer and party
- Ensure quality of the data prior to transaction monitoring systems (TMS)
- Find, link and visualize complex (non-obvious) relationships
Improve compliance and your ability to protect your business against financial crimes. Avoid costly penalties, maintain customer loyalty, and improve investigative efficiencies. Instantly make the right connections across party, accounts and transactions to reduce risk.
Select and set objectives for physical and digital customer engagement with location and market data analytics.
Discover new insights with curated data sets and advanced analytics.
- Overlay geographic, demographic, and behavioral data to understand and segment markets, specifically targeting their needs
- Set realistic strategy and goals for branches and ATMs by analyzing and comparing performance
- Tailor marketing campaigns and communications to locality
Select sites and establish objectives for maximum ROI and provide context to effectively set goals in relation to overall channel strategy.
Personalized Digital Experience
Our Interactive Personalized Video is built on intelligent, rules-based content and is available across every environment and channel.
Transform everyday communications into customer-centric experiences.
- Personalize customer onboarding to measure and improve the overall experience
- Increase customer satisfaction and retention
- Present offers, messages and services based on specific customer needs
Using insights and analytics, you can design customized interactions that will enhance each customer’s experience and increase wallet share.