Barton & Cooney, Burlington, New Jersey
Over the past four decades, Barton & Cooney has provided a broad range of mailing and lettershop services to local, regional and national firms and, in recent years, the company has made significant strides in growing its business. The company was recognized in the Higher-Value Communications category for providing an expanded range of printing and mailing services locally, regionally and nationally. They earned this award by successfully transforming their operation into a White Paper Factory featuring a Pitney Bowes IntelliJet® 20 printing system to create higher-value communications for their existing customers and winning new business.
The Pitney Bowes IntelliJet 20 printing system has allowed them to increase competitiveness, move monochrome work from toner to color lowering their costs and improving their service level. And, through “versioning on the fly,” Barton & Cooney is able to substantially reduce their clients’ postage and handling fees.
FIS, Jacksonville, Florida
FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, consulting, and outsourcing solutions. Its Output Solutions arm provides a full contingent of computer output solutions/outsourced statement printing, mailing and rendering with unparalleled technological expertise and first-rate customer service.
In the Operational Excellence category, FIS was recognized for the operational efficiencies the company has created in recent years – reducing operational costs and improving measures of control, while consistently providing quality customer service, ultimately allowing the company to expand offerings beyond the financial market.
HM Health Solutions, Pittsburgh, Pennsylvania
HM Health Solutions (HMHS) is a subsidiary of Highmark Health that provides innovative, technology-based solutions to enable health plans to achieve top-line revenue growth, reduce costs and gain economies of scale. Launched in 2014, the organization provides multiple product lines, including Medicare, Medicaid, commercial, and individual.
Pitney Bowes is proud to be a key strategic partner of HMHS as it continues to grow, transitioning from an in-plant operation to a for-profit organization renowned for security, integrity and industry-leading compliance. HMHS was recognized in the Industry Leading Compliance category for its use of DC Verify file-based processing, DFWorks production workflow and productivity reporting, Client Success Services and Presort Services to stay ahead of its competition.
As a demonstration of its ongoing commitment to innovation and technology, HMHS is participating in beta testing of Pitney Bowes Clarity solutions suite, a cloud-based IIoT solution for production mail available via the Pitney Bowes Commerce Cloud. By connecting industrial sensors, machine data, people and processes, Clarity helps clients access new intelligence to drive higher levels of operational performance. HMHS depends specifically on Clarity Advisor to proactively monitor trends and patterns in order to diagnose and resolve issues before they occur, resulting in increased runtime capacity and reduced risk of downtime.
Security First Insurance, Ormond Beach, Florida
Security First Insurance is a privately held, family owned homeowners insurance company based in Ormond Beach, Florida. The company earned its recognition in the Omni-Channel Customer Engagement category as an early adopter of Pitney Bowes EngageOne Video. As a result, the company’s net promoter score and word of mouth have increased significantly. 55 percent of new customers watch their personalized videos and more than 75 percent of those spend an average of four minutes with the technology to better understand their insurance policies.