Client Case Management,
Knowledge & Ideas
Technical support and client service cases, knowledge & ideas for clients with Software Solutions products.
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• Knowledge: Simply enter your “How do I...?” question in our searchable knowledge base to find answers.
• Case Management: Create, update and monitor your active cases or view historical cases.
• Ideas: You can easily submit new ideas or comment on existing ideas in a way that is visible and transparent to all participants.
You also have the unique opportunity to contribute to an idea's overall popularity by promoting or demoting the idea.
Technical support and client service cases, knowledge & ideas for clients with Software Solutions products which include MapInfo, Confirm, DOC1, Sagent, Spectrum, Portrait Products, Production Intelligence, OfficeMail, DFWorks, EngageOne, EngageOne Video, Former Group 1 and Maponics Data Products.