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Policy and Guidelines for Making Payments

UPDATED: September 28, 2016

Select a payment option for information how to pay, plus guidelines and tips to help ensure your payments and deposits are credited without delay. Make a payment by:

 Pitney Bowes Lease Billing Changes
Your leasing invoice now reflects only your current charges. You will receive a separate invoice for any past due amounts and late fees. Pay this invoice promptly to avoid additional charges. Learn how to avoid late fees.


Check:

  • Send checks with the payment coupon
  • Write your account number on the memo line of check
  • Use the window envelope provided. Do not use staples or paper clips.
  • Send payments to the address on the remittance coupon that will display in the window envelope. Ensure your AP system has the same remit to address.
  • Need to mail?  See Payment Addresses.
  • If sending multiple check payments to pay many accounts, include all payment coupons. Check payments should equal stub amounts.
  • If you send a check payment and you cannot include your coupon, add your billing account number to your check as reference
  • Expectations: see Account Payment Time Frames for information on mailed, wired and ACH posting time frames.

 

Automated Clearing House (ACH) and Fed Wire:


 

Online Bill Pay:
For your convenience, Pitney Bowes offers online bill payments

  • Sign In and follow the prompts to enroll your Pitney Bowes account(s), and create a payment method
  • From View & Pay Bills, select the invoice or statement to pay
  • Follow the prompts for completing your secure payment once selecting: Pay Now
  • Expectations: see Online Payment Posting Time Frames to determine when your payment will be posted to your account
  • Note:  Lease payments made offline will show as paid online only after the due date on the invoice. 
  • Learn more: Online Billing FAQs

 

Credit Cards
Pitney Bowes accepts the following credit cards:

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • MasterCard
  • Visa

Credit cards can be used to make payments on the following:

  • Rental, Lease, and Service Invoices
  • Supplies
  • Online Payments
  • Payments by Phone

 Notes:


 

Payments through our Automated Phone System:
Rental, Supplies and Service Invoices:

  • Credit Card and ACH payments can be made through our automated telephone system (no charge).
  • Payments made before 5pm ET will be processed within 24 hours. Payments made after 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.

Lease Invoices:

  • Credit Card and ACH payments can be made through our automated telephone system at 1-800-732-7222 (no charge).
  • Payments made before 5pm ET will be processed within 24 hours. Payments made after 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.

 

By phone with a Client Service representative:
Rental, Supplies, Service and Lease Invoices:

  • ACH payments can be made over the phone by contacting the phone number referenced on your invoice. There is a minimal processing fee.
  • Credit Card payments can be made over the phone by contacting the phone number referenced on your invoice (no charge).
  • Payments made before 5pm ET will be processed within 24 hours. Payments made after 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.

Purchase Power® or Pitney Bowes Postage Statement:

  • ACH payments can be made over the phone by contacting the phone number referenced on your statement. There is a minimal processing fee.
    Note: Credit and debit cards are not accepted for Purchase Power accounts. Learn more: Paying for Purchase Power®.
  • Payments made before 5pm ET will be processed within 24 hours. Payments made after 5pm ET will be processed within 48 hours. Payments made Friday - Sunday will be posted the following Monday.

Need mailing information? Visit Pitney Bowes Payment Addresses.

Find out more: our improved billing experience.