ConnectRight Mailer™ Basic
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Install & Setup
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Learn about the system requirements for ConnectRight Mailer or ConnectRight Mailer Basic.
Installation, Setting Up & Drivers
Learn how to resolve the error "Product key is not a valid format" when installing ConnectRight Mailer.
Learn how to install printer drivers for the DA300, DA400, DA500, DA550, DA700, DA750, and DA950.
Learn how to install printer drivers for the DA30S, DA50S, DA55S, DA70S, DA75S, DA80F, and DA95F printers.
Learn how to install printer drivers for the DP40 and DP40S printers.
Learn how to install printer drivers for the DP50P and DP50S.
Features & Settings
Learn how to change the displayed order of a mail list in ConnectRight Mailer.
Learn how to update the ConnectRight Mailer software.
Learn how to resolve Envelope Designer crashing or closing unexpectedly.
Learn about the system requirements for ConnectRight Mailer or ConnectRight Mailer Basic.
Learn how to resolve the error message “An error occurred during import” when importing a mailing list in ConnectRight Mailer.
Errors & Troubleshooting
Learn how to resolve the message "Enter Product Key" in ConnectRight Mailer.
Learn how to resolve the error "Login Failed. Activation or Authorization Error." in ConnectRight Mailer.
Learn how to resolve the error "Product key is not a valid format" when installing ConnectRight Mailer.
Learn how to resolve the error "No payment method was found" when trying to verify or presort in ConnectRight Mailer. In PBFirst, the error "The process cannot access the file" may also appear.
Documents and Software
ConnectRight Mailer Address Verification Job Aid
ConnectRight Mailer Duplicate Address Removal Job Aid
ConnectRight Mailer Exporting a Mailing List Job Aid
ConnectRight Mailer Importing a Mailing List Job Aid
ConnectRight Mailer Printing with Envelope Designer Plus Job Aid
ConnectRight Mailer Specifications and Security Document
For information on service offerings and level of support, download the
Pitney Bowes Technical Support Overview