Print & Digital Communications Management
Streamline print and digital customer communications.
Strengthen customer relationships – and maximise postal savings – with unified, efficient and reliable delivery of customer communications across all channels.
Print & Digital Communications Portfolio
Management
Content Author
Put your customer messaging initiatives on the fast track
Create dynamic, personalised content for billing, account statements and on-demand correspondence.
EngageOne® Digital Designer
Design responsive digital communications quickly and easily.
Create more engaging end to end communications with Digital Designer. Simple yet powerful browser-based interface lets anyone create and deliver email, SMS and push notifications to interactive, dynamic content optimised for display on any device.
EngageOne® Server
Deliver personalised multichannel communications in batch or real time.
Take customer engagement to a whole new level. This high-performance communications hub uses sophisticated templates and application logic to weave customer data and custom content into compelling, cost-effective multichannel campaigns.
Production
EngageOne® Enrichment
Boost the timeliness and efficiency of your paper and digital production.
Control active print streams, and easily enhance and modify print-ready files in real time, without disrupting operations.
EngageOne® Accessibility
Communications for the sight and mobility impaired
Strengthen relationships and meet compliance obligations by making communications instantly accessible on assistive devices.
EngageOne® Output Manager
Manage complex and highly diverse output technology infrastructures.
With EngageOne Output Manager software, you benefit from greater operational efficiency, productivity and accountability.
EngageOne® Output Manager (EM Edition)
Streamline complex, multi-site printing operations.
Streamline complex, multi-site printing operations with EngageOne Output Manager (EM Edition) for peer-to-peer configuration across multiple sites, enabling you to easily balance printing workloads and provide critical overflow or disaster recovery capabilities.
P/I™ Output Enhancement
Reshape the way you communicate to your customers
Real-time printstream and workflow re-engineering lets you reshape the way you communicate to your customers. Add highly targeted, relevant offers and messages and reap the benefits of one-to one marketing.
PB FIRST™ PD Document Processing Software
Greater Productivity, Mailing Integrity, Select Feeding and Document Archiving
PB FIRST™ PD can easily append OMR or BCR marks to documents of varying length such as invoices and statements, which eliminates the need to sort the documents prior to insertion.
Relay Hub
Easily enhance your physical and digital documents to strengthen customer relationships.
The Relay Hub, from the Pitney Bowes Commerce Cloud, gives you a single SaaS platform to manage both your physical and digital documents. Freeing you from platform limitations, giving you the flexibility to easily meet ever-changing technology and customer demands.
Distribution
EngageOne® Digital Delivery
Deliver a better experience in whatever channel your customer chooses.
Manage delivery of email, SMS and push notifications based on customer preferences, including cloud-based mailboxes. We make it easy to track opens, manage bounces and respond accordingly. Built-in archiving improves customer service and online self-service.
Archiving
EngageOne® Liaison™
Build relationships that last with powerful self-service experiences.
Your customers want to do more online. EngageOne Liaison delivers the satisfying experience they're looking for. Now you can offer digital self service that's simple to use, personal and far more engaging.
EngageOne® Vault
Fast access to customer communications through business systems and portals
Improve customer service, digital self-service and compliance while reducing costs. The EngageOne Vault interactive document archive and retrieval system offers the fast, flexible deployment and exceptional performance you need.
