Interactive Personalised Media
Increase customer engagement with personalised video messaging.
Create more personal connections with customers, prospects, partners and others with individual, interactive, real-time video and other types of online experiences.
Interactive Personalised Media Portfolio
EngageOne® Video
Evolve to video that interacts with your customers.
Offer customers an enticing, two-way opportunity to interact with experts and streamline service with proven, real-time video content that anticipates customer needs and provides content they will choose to engage.
- Drive sales volume and velocity
- Service customers for less
- Explain bills and statements
- Reduce call volume
- Increase on-time bill payments
Portrait Dialogue™
Convert disparate customer interactions into a connected 2-way dialogue.
Portrait Dialogue is a customer interaction solution that converts disparate customer interactions into a connected two-way dialogue, across all channels, for greater customer engagement.
Spectrum Enterprise Data Integration Module
Access, integrate and analyse data from a wide array of applications.
Data integration, in batch or real time, requires the ability to connect to data from multiple sources either directly or through integration with existing data access technologies. The ability to join and query data from a variety of resources, while integrating with SAP and Siebel is critical.
