EmergencyInfo Pro

EmergencyInfo Pro is a database of police, fire, and emergency medical service (EMS) service areas throughout the US. This data enables a more comprehensive analysis of the service landscape. In addition to the basic information provided in PSAP Pro®, EmergencyInfo Pro supplies unique contact information for each service category, an added value for companies that need direct contact to the authority with jurisdiction.  


Access the Pitney Bowes Software & Data Marketplace to download data samples, visualize data on map, download your licensed data and more:


  • Allows users to understand the services that cover their network.
  • Makes it easy to determine the serving PSAP for a given location, such as an address, cell tower, market or coverage area, quickly and efficiently.
  • Provides consistent, up-to-date information.
  • Eliminates the need to contact individual states or counties to collect information about each authority.
  • Supplies corresponding FCC registry ID where applicable.
  • Conforms to FCC 911 regulatory requirements.
  • Provides assisted emergency dialing.
  • Enables network planning and provisioning.
  • Offers call center telematics.
  • Supports Voice over IP (VoIP) 


  • Precise boundaries of police, fire and EMS service locations
  • Detailed contact information for every PSAP (Public Safety
  • Answering Point)
  • Additional in-depth contact information for each authority when
  • the PSAP has requested direct contact
  • Data is provided two ways for ease of use:
    • A single, comprehensive file containing all entities
    • Separate files for each entity


EmergencyInfo Pro includes:

  • Geographic depictions of the statutory coverage area of PSAP, Police, Fire, EMS.
  • Primary contact information for federal, state, local and/or regional entities.
  • Secondary contact information (where available).

Coverage details

  • Coverage: 50 States, D.C., Puerto Rico, U.S. Virgin Islands
  • Release Schedule: Monthly
  • Unit of Sale: US, State