Software solutions to accelerate profitable growth, optimise regulatory compliance and mitigate risk.
In a highly competitive and regulated market, financial institutions need to differentiate themselves to increase market share and retain existing customers. They are also tasked to reduce operational expenses and to meet regulatory compliance mandates.
Achieve compliance at a lower cost
Minimise false positives and improve investigator productivity.
Augment customer acquisition and enhance customer experience
Use location analytics to make more informed decisions to grow and retain your customer base.
Increase customer lifetime value and experience
Enrich engagement through personalised, highly relevant interactions via lower-cost channels.
Tackle your toughest challenges and position your organisation for profitable growth with Pitney Bowes
Financial Crimes and Compliance
Entity resolution for AML, KYC, KYCC, CDD and Sanctions Screening
Orchestrate internal data to optimise your financial crimes operating model.
- Establish a single view of your customer and party
- Ensure quality of the data prior to transaction monitoring systems (TMS)
- Find, link and visualise complex (non-obvious) relationships
Improve compliance and your ability to protect your business against financial crimes. Avoid costly penalties, maintain customer loyalty, and improve investigative efficiencies. Instantly make the right connections across party, accounts and transactions to reduce risk.
Select and set objectives for physical and digital customer engagement with location and market data analytics.
Discover new insights with curated data sets and advanced analytics.
- Overlay geographic, demographic, and behavioural data to understand and segment markets, specifically targeting their needs
- Optimise branch and ATM locations by analysing and comparing performance
- Tailor marketing campaigns and communications to locality
Understand your customers and their needs to provide better service by delivering a relevant message using the best channel at the right time and at the right location.
Personalised Digital Experience
Our Interactive Personalised Video is built on intelligent, rules-based content and is available across every environment and channel.
Transform everyday communications into customer-centric experiences.
- Personalise customer onboarding to measure and improve the overall experience
- Increase customer satisfaction and retention
- Present offers, messages and services based on specific customer needs
Using insights and analytics, you can design customised interactions that will enhance each customer’s experience and increase wallet share.