Software solutions to improve member engagement and population health management.
Improve insight into who your members are and what drives their actions. Personalise communications to foster member satisfaction and desired behaviours and improve effectiveness at scale through digital channels.
Increase member satisfaction through more accurate and personalised communications.
Reduce claim costs
Drive healthcare cost-reducing behaviours, such as preventative screenings and ER avoidance, through more insightful and precisely targeted campaigns.
Improve service and outcomes by integrating dispersed member data for a more complete view of each individual and their needs.
Pitney Bowes helps you tackle some of your toughest challenges and position your organisation for profitable growth.
Single Member View
A flexible 360-degree view that can help you identify relationships, uncover opportunities and engage your members in meaningful ways.
Recognise the same member across unconnected organisations, systems and databases.
- Easily combine data inside and across records
- Link to external data sources to further enhance your understanding of each member
- Quick to stand up and realise value
Connect it all. Each member touchpoint offers an opportunity to build a stronger, more cohesive relationship to educate members and improve loyalty.
Social Determinants for Population Health Management
Expand your analytics and gain greater insight with our versatile portfolio of curated data products.
Develop better member groups segmentation to understand and mitigate risk.
- Demographics, economics, behaviours
- Regularly updated, full attributed, built on qualified and fully supported sources
- Quality assured and flexibly licensed
Improve member health outcomes. With integrated insight into workflows, you can deliver contextually-relevant, precisely-targeted messages and services.
Our reliable solution unburdens your call centres and gives members the ability to quickly find the answers they need.
From easily accessible customer documents to Interactive Personalised Video, customised tools improve member understanding and inspire desired actions.
- Personalise and enable onboarding of new members
- Synchronise personalised experience across channels
- Improve member satisfaction and retention
When members trust that you understand and have their best interest, they’re more likely to listen to your counsel and follow your lead. Plus, engaged members enjoy better health outcomes, while spending less for care.