Software solutions to mitigate risk, define coverage areas and personalise customer interactions.
With insurance companies responsible for providing coverage for millions and processing many-thousand claims each day, pristine data quality and structured management results in improved risk mitigation and a better experience for customers.
Identify and mitigate vulnerabilities.
Acquire and retain customers
Identify and grow customer base and deliver engaging, omni-channel experiences.
Optimise underwriting and customer service.
Tackle some of your toughest challenges and position your organisation for profitable growth with Pitney Bowes.
Single Customer View
Achieve a single view of your customer and detect fraud.
Improve accuracy and relevance of all processes to better understand your customers.
- See your policy holders as they really are by linking complete profiles, transactions, onboarding documents and related images.
- Connect it all. Each piece of customer information you have across all of your business while enhancing it through new and relevant external information sources.
A flexible 360-degree view helps you identify relationships, uncover opportunities and engage your policy holders in meaningful ways.
Pricing Efficiency and Risk Assessment
Our complete geographic risk analysis solution provides insight into individual and aggregate exposure from catastrophic, natural or man-made disasters in near-real time.
Discover climate, geographical and environmental trends to predict risk.
- Geographically analyse and visualise risk
- Help determine insurer’s ability to underwrite against existing exposure
- Leverage industry data to calculate risk with precision and accuracy
Real-time availability of all relevant customer and location information enhances risk selection and pricing efficiency.
Personalise Digital Experience
Create meaningful connections using personalised, interactive video built on intelligent, rules-based content - available across every environment and channel.
Transform everyday communications into customer-centric experiences.
- Personalise customer onboarding to measure and improve the overall experience
- Increase customer satisfaction and retention
- Present offers, messages and services based on specific customer needs
Using insights and analytics, you can design customised interactions that will enhance each customer’s experience and increase wallet share.