Maximise revenue and market position by making evidence-based decisions.
In today's marketplace, gaining insight into your customers and competitors is key to maximising revenues and market position. Whether you are expanding your store or franchise network, or pursuing a customer acquisition strategy, you need to make accurate decisions based on solid evidence.
Get the results your business needs.
Improve network planning
Define territories to maximise revenue potential.
Increase sales effectiveness
Analyse and compare network performance, reduce your network sales cycle.
Drive Customer Experience
Engage customers with your communications to drive the optimal customer experience.
Maximise your business potential with Location Intelligence.
- Site selection – identify new locations quickly and easily using accurate data.
- Network management – analyse and compare store and network performance.
- Geodemographics – integrate customer data with demographics to understand the potential value of an area.
- Competitive analysis – accurately locate your stores and customers in relation to competitor sites.
Single Customer View
Streamline processes and improve customer satisfaction by achieving a single view of the customer.
- Gain a 360-degree view of every customer to identify relationships and better engage with your customers.
- Connect siloed data and share it across your entire business.
- Improve the quality and accuracy of your customer data – cleanse, standardise and validate data.
- Enrich your customer data with other demographic and industry specific data.
Create meaningful connections by delivering personalised, multi-channel communications.
- Transform everyday communications into customer-centric experiences.
- Personalise customer onboarding to measure and improve the overall experience.
- Increase customer loyalty and retention by improving the lines of communications.
- Create an integrated, multi-channel customer experience.
- Present offers, messages and services based on specific customer needs.