How Australian businesses can remain compliant and increase safety and security at their sites

In 2011, Australia introduced specific workplace health and safety laws that included a requirement for organisations to keep track of all people on their premises, including the purpose of the visit and their contact details. This means every business must have a mechanism for signing in and tracking visitors. Using a paper-and-pen approach is no longer good enough in this age of heightened security requirements.

In 2016–17, there were more than 230,000 workplace interventions. This included 85,000 proactive and about 70,000 reactive workplace visits (visits related to an incident or complaint).[1] Non-compliance with regulations can result in serious fines for corporations. This can range from $6,000 for “failing to keep records of high-risk work licences”, up to $3 million for a category one offense: “the most serious breaches, where a duty holder recklessly exposes a person to the risk of death or serious injury”.[2]

Workplace health and safety for visitors and contractors needs to be top of mind for Australian organisations and finding non-disruptive solutions that enhance operations can be challenging.

A simple paper-based registration doesn’t let businesses gather sufficient information about visitors and contractors while ensuring they have completed an appropriate health and safety induction. A digital visitor and contractor management solution can offer a solution that enhances operations.

Beyond simply checking visitors and contractors in at reception, the latest digital contractor management solutions have become more like induction and risk management systems letting businesses run their sites more effectively and securely. Such systems offer online inductions so that contractors can fill out information ahead of time and they just need to be verified upon arrival. Induction information can be customised based on individual site requirements while creating a central process that can easily be rolled out across one or multiple sites to keep up with the changing number of employees, contractors and visitors.

An effective digital visitor and contractor management system such as Pitney Bowes LobbyTrac™ can deliver benefits in five key areas:

  • Increase efficiency.
  • Enable cost-savings.
  • Streamline communications.
  • Improve safety and security.
  • Provide visibility.

By taking advantage of the latest technology, businesses can improve site/office security, safety and efficiency, while saving money and presenting a professional, forward-thinking public face.

Read our whitepaper here or find out more about Pitney Bowes visitor and contractor management solutions on our website.