New Canada Post Postage Rates

New Lettermail™ rates are effective on January 12, 2015. The new Lettermail rates for metered mail will be $0.77.

Your postage meter is now more valuable than ever. On top of the benefits you’re already receiving like convenience, saving time and money, projecting a professional image, simple accounting and more; now for the first time there is a financial benefit compared to using stamps

Need help updating your meter to ensure accurate, timely delivery? Visit our support page.

Rate Change FAQ

What is the Canada Post Rate Change?
When Canada Post changes its postage rates, your Pitney Bowes meter needs to be updated to reflect the change. Pitney Bowes packages the new information for delivery to your mailing equipment so you can ensure the correct postage is being used. The process includes updating and installing the new rate data on your PB meter through a connection with the Pitney Bowes Data Centre.

Is the Canada Post Rate Change Update mandatory?
Yes. Canada Post regulations require that all postage meters in Canada have up to date postal rating software so that mail is posted accurately. This ensures Canada Post can receive and distribute mail efficiently and helps ensure that service interruptions to customers are avoided.

For more information on this rate change, please go to

What is a Meter Preset?
Presets are properties on your meter, such as postage rate and class that you can define, store and recall as needed. You can define two types of presets: Normal and Custom.

Normal Preset: Normal presets are the default conditions on your meter. You can't delete a normal preset but you can assign commonly used postage rates, class and other setting as default values. The Class setting, in addition to identifying your mail type, helps automate the preset process for future rate data changes.

Custom Preset: Parameters for special mailings can be stored as Custom Presets. You can define up to ten custom setting to be used for these mailing situations.

When do I need to change the Preset definitions?
If you've set up the meter with Presets (e.g. Class: Dom Ltr Std), the preset will automaticaly update on the effective date of the rate change. However, if the meter is not set to a class (i.e. Class: None) you will need to update your meter preset manually on the effective date of the rate change.

If you require further technical assistance with the Canada Post Rate Change software update, please contact the Pitney Bowes Rate Change Hotline at 1-888-722-2672.


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