Changing your username for SendPro Online

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Products affected: SendPro® Online

Your SendPro Online username is your Pitney Bowes Your Account email address. If needed, you can change it.

  1. Sign in to
  2. Select your name in the upper right.
  3. Select Your Account. A new tab or window opens with your Pitney Bowes account.
  4. In the upper right, select the person icon. spo-person-icon
  5. Select Contact Information.
  6. Enter your new email address in the Email Address field.
  7. Select Save Changes.
  8. Check your email account for a verification email. Click the link in the email to confirm the change. The link expires in 3 hours.

UPDATED: 14 August 2021