Tracking a shipment in SendPro Online

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Products affected: SendPro® Online

You can view tracking information for packages sent through SendPro in your history, or view tracking information for any package from the SendPro Online Home screen.

To track a package from the Home screen:

  1. In the Recent Packages section on the SendPro Online Home screen, enter a tracking number into the Enter tracking number box.
    spo-recent-packages
  2. (Optional) Select the carrier from the menu.
  3. Select Track.

 

To view tracking information for packages sent through SendPro on the History screen:

  1. From the menu at the top, select History > Shipping History.
  2. Select the desired shipment to view the details of that shipment, including the tracking number.
    Note: If there is no tracking number, then the mail piece did not include tracking. Tracking availability is determined by the carrier and service selected for the shipment.
  3. (Optional) To copy a tracking number to your clipboard so that you can paste it elsewhere, select the Copy tracking number icon.
    spo-copy-tracking-number-icon
  4. ​(Optional) To view a map showing the package's movement, select Map. On the map, select any of the points for more information. Select Details to exit map view and return to details view.

UPDATED: April 16, 2021