Managing Trackable Labels email notifications on the SendPro C, SendPro+

Products affected: SendPro® C, SendPro®+ (8H10)

You can use automated Trackable Labels email notifications to track shipments and know when they’ve been delivered. You can also get notified when a label refund has been issued. There are three types of notifications:

  • Tracking Number Email: Emails a tracking number for each new shipping label automatically.
  • Shipment Delivery Email: Emails a delivery confirmation for each new shipping label automatically.
  • Refund notifications: Emails a confirmation each time a label refund is credited to your postage balance.
  1. Tap the Settings (gear) icon in the global toolbar.
  2. Scroll down to Shipping Settings.
  3. Tap Automated Emails.
  4. To enable tracking number and delivery confirmation emails to the sender or recipients, tap the appropriate check boxes in the Tracking Number Email and Shipment Delivery Email sections.
  5. To receive an email when a label refund is credited to your postage balance, enter the email address on the Email Confirmation for Postage Refund line.
  6. (Optional) To customize the subject for each email type, enter the subject in the Customize the email subject line field.

UPDATED: November 05, 2020