"We could not process your payment" message in SendPro Online
There are not enough funds available in your Pitney BowesPostage by Phone® or PitneyWorks®.
If the balance in your Postage by Phone is less than the amount you are trying to add, add funds to your Postage by Phone.
If the available credit in your PitneyWorks is less than the amount you are trying to add, make a payment on your PitneyWorks, or request a Purchase Power credit limit increase through Pitney Bowes.
UPDATED: 13 April 2021