"The password you provided was not recognized. Please try again." message in SendPro Online
Products affected: SendPro® Online
Issue
When signing in to SendPro Online, the message "The password you provided was not recognized. Please try again." is displayed.
Cause
The password being used is not a valid password for SendPro.
Resolution
Try changing your SendPro password.
Related topics
UPDATED: 18 February 2021
