How to create or change a supervisor password on the DM400, DM500, and more

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Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, and DM1100™
You can limit access to the following operations by creating a supervisor password:
  • Adding postage (Refill) 
  • Clearing batch information (the number of pieces of mail your system processes) 
  • Setting up scale / rates 
Whenever you perform any of these operations, the system prompts you for the password.

To create or change a supervisor password:
  1. Press Menu 
  2. Select Set Up 
  3. Select Basic Settings 
  4. Enter the current password if prompted 
  5. Select either:
    • Add Supervisor Password to create a password 
    • Edit to change an existing password 
  6. At the prompts, enter the new password, and enter again to confirm it. 
Important: Passwords are case sensitive and must be at least 4 characters or digits long 
  1. Select the operation(s) you wish to protect 

UPDATED: May 22, 2015