How to select a Class or Special Service on the DM400, DM500 and more

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Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, and DM1100™
Your meter has options to select a Class, Carrier, International, or Special Service. It is important to note that each carrier has its own set of classes. Each class has its own set of Special Services. When selecting a class or carrier, only those options available for the selection appear on the Main screen of your meter.
Important:
  • If your system has been set up to retain the class on each new weight, then the class that appears in the Main screen will remain the same one selected in the last job
  • If your system is turned off and then turned back on; or if your system has been set up to clear the class on each new weight, it will clear the class. In this case, select a new class.
  • If a mail piece placed on the scale or a weight is entered manually, your system automatically prompts you to select a new class if the new weight requires a different class.
Follow these steps to select a postage class (this example uses Letterpost Dom Standard):
  1. Select Class, a list of available classes appears on the screen
  2. Letterpost
    • Note: Some classes are only available with certain weighing methods
  3. If your class has size options they will be displayed next, such as Standard and Other
  4. For this example select Dom Standard
  5. If Special Services are available with the class you selected, they are displayed.
    • Select the desired service and press Enter
    • If no services are required, press Enter to confirm the class
  6. Press Tape to print a postage tape. To apply postage to a mail piece, place the piece on the feed deck and press Start.

UPDATED: June 01, 2015