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Pitney Bowes Support | Canada
How to change the PB Postage account on the DM400, DM500 and more
How to change the PB Postage account on the DM400, DM500 and more
Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, and DM1100™
All of the Pitney Bowes modem meters are easily maintained. Most updates can be done via the phone line connecting to the Data Center.
Press
Menu
Select
Set Up
Select
Phone/Network Setup
Select
PBP Account #
Type in the new PB Postage (PBP) Account Number
Press
Enter
Press
Clear
repeatedly until back at the Ready screen.
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
UPDATED: February 11, 2021
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