How to resolve an Inspection Due or Inspection Required on the DM400, DM500 and more
Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, and DM1100™
Canada Post™ regulations require that a meter be inspected periodically, 60 to 90 days. This inspection occurs automatically whenever the meter is refilled with postage or the system connects to the Data Center to perform a balance inquiry.
Follow the add postage process; connect your system to an analog phone line OR Network (Internet) connection.
Follow the add postage process; connect your system to an analog phone line OR Network (Internet) connection.
- Press the Funds key
- Select Get Postage by Phone Balance
- Select Done when the Balance screen is displayed
- Follow any additional screen prompts
UPDATED: February 10, 2021
