How to clean the printer nozzles on the DM400, DM500 and more

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Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, and DM1100™
If the meter stamp is not printing completely and there are white lines going through it when using a Genuine Pitney Bowes ink cartridge, perform a printer maintenance.
  1. Press Menu
  2. Select Maintenance
  3. Select Clean Printer Nozzle.  The print engine will perform a cleaning cycle on the nozzles.
  4. Select Print Test Pattern from the Maintenance menu to ensure the print nozzles are cleaned and the meter stamp is of high quality
  5. If the test print looks good, press Yes
  6. if the test print looks bad, press No and the cleaning cycle will run again
Note: No should not be selected more then 3 times
  1. Press the left arrow to go to the home screen.

UPDATED: June 24, 2020