How to setup a LAN connection on the DM400, DM500 and more

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Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, and DM1100™
To setup a LAN connection you will need a Constant Connection adapter.

Physical Installation:
  1. Power Off the mailing machine
  2. Plug the mail machine’s Ethernet cable into the network plug on the wall
  3. Attach the Network Adapter to the Ethernet cable
  4. Plug the Adapter into one of the USB ports on the mail machine
  5. Verify there is no phone cord connected to the mail machine
  6. Power On the mailing machine and it will automatically reboot
  7. Once the mail machine returns to the Mail Run screen, the LEDs on the Network Adapter should light up or flicker within 15 seconds. This indicates there is a connection to the network.
Configure the meter.
Set the Modem Type:
  1. Press Menu
  2. Select Set Up
  3. Press the down arrow
  4. Select Phone/Network Set Up
  5. Select Modem Type
  6. Select Use LAN
  7. Select OK, Restart Now
If a static IP address is needed:
  1. Press Menu
  2. Select Set Up
  3. Press the down arrow
  4. Select Phone/Network Set Up
  5. Press the down arrow
  6. Select Network Settings
  7. Select Mailing System Network Settings
  8. Select Get IP Address
  9. Select Specify an IP Address
    1. Select IP Address to set the IP Address
    2. Select Subnet Mask to set the Subnet Mask
    3. Select the Default Gateway to set the Gateway
If a custom DNS server is needed:
  1. Press Menu
  2. Select Set Up
  3. Press the down arrow
  4. Select Phone/Network Set Up
  5. Press the down arrow
  6. Select Network Settings
  7. Select Distributor Parameters
  8. Select Primary DNS Server
  9. Enter your Primary DNS server (the default server is 165.87.13.129)
  10. Press Enter
  11. Press the down arrow
  12. Select Secondary DNS server
  13. Enter your Secondary DNS server (the default server is 165.87.201.244)
  14. Press the left arrow to return to exit setup

UPDATED: February 12, 2021