Billing and Payment FAQs

he following has answers to common questions about your Pitney Bowes bills and statements; making payments, accepted credit cards, and other FAQs.​


Remittance name and payment address changes
The name and address where you submit your payments has changed. Remember to update your records to avoid payment processing delays.  Submit your payments to:

Pitney Bowes Canada
P.O. Box 190
Orangeville, ON L9W 2Z6


To avoid processing delays, include your account number and payment stub located at the bottom of your invoice when making payments.


Credit Cards Accepted for payment

MasterCard, VISA, and AMEX are accepted credit cards for payment of all rentals and for service on rentals, and for service on sold equipment that is billed to Pitney Bowes.

Why does my invoice state: "Upon approval, amount will be applied to credit card"

This means we have your credit card information for this invoice. Provided the card is approved, you can consider the invoice paid, and you do not need to call us. If your card is not approved, an agent will contact you. NOTE:  this pertains to invoices billed by Pitney Bowes Canada only.
 

UPDATED: 14 August 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)