Getting a refund on misprinted or printed and unused postage on the mailstation Series, DM Series, Connect+/SendPro P, SendPro C, SendPro+ and SendPro C Auto

Learn how to get a refund on misprinted or printed and unused postage on the mailstation series, DM Series,Connect+ / SendPro P and SendPro C-Series.
Products affected:  mailstation™, mailstation2™, DM100®i, DM125™, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™ Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000, SendPro® C Lite, SendPro® C, SendPro®+ (8H10), SendPro® C Auto (9H10)
Important: Refunds are issued solely at the discretion of Canada Post. Pitney Bowes has no authorization to give refunds for misprinted, damaged, or printed and unused postage.

You may be eligible for a refund from Canada Post based on current Canada Post postal regulations .

For more information, contact your local corporate Canada Post office .

UPDATED: 10 November 2021