Labels print too small in SendPro Online

If labels printed are coming out too small, the wrong paper size may be selected.

Products affected: SendPro® Online

Issue

Labels printed from SendPro Online are coming out too small.

The wrong paper size is selected.

Select Settings > Label Options.
If the Choose Format menu is set to Plain Paper - 8.5 x 11, select Roll - 4 x 6.

If you need further assistance, please contact us.

UPDATED: 28 April 2022