Labels print too small in SendPro Online
If labels printed are coming out too small, the wrong paper size may be selected.
Products affected: SendPro® Online
Issue
Labels printed from SendPro Online are coming out too small.
Cause
The wrong paper size is selected.
Resolution
- Select Settings > Label Options.
- If the Choose Format menu is set to Plain Paper - 8.5 x 11, select Roll - 4 x 6.
If you need further assistance, please contact us.
UPDATED: 28 April 2022
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)