Labels print too small in SendPro Online

If labels printed are coming out too small, the wrong paper size may be selected.
Products affected: SendPro® Online


Labels printed from SendPro Online are coming out too small.


The wrong paper size is selected.


  1. Select Settings > Label Options.
  2. If the Choose Format menu is set to Plain Paper - 8.5 x 11, select Roll - 4 x 6.


UPDATED: 07 July 2023