"Error issuing certificate! - Policy cannot be created - name already exists" message in PitneyShip Pro

The message "Error issuing certificate! - Policy cannot be created - name already exists" occurs because DeviceHub is out of date and unable to update.

Products affected: PitneyShip™ Pro

Issue

The message "Error issuing certificate! - Policy cannot be created - name already exists" appears.

Cause

DeviceHub is out of date and unable to update.

Resolution

Uninstall DeviceHub and install a new copy. See: Uninstalling DeviceHub in PitneyShip Pro.

UPDATED: 18 August 2023