Pitney Bowes Support | Canada

CANADA 150

Pitney Bowes is proud to celebrate 150 years of Canadian history. To help commemorate this special event, we’re providing our Canadian meter users with a Canada 150 image to print on mail pieces.
To download the free image, select your model below and follow the instructions.

 


 

Download available beginning 16 June 2017.

To initiate a download for new ads or postal inscriptions, follow the Procedure for Downloading New Postal Rates.
 

Procedures for Downloading New Postal Rates
 

Use the procedure here to restart an interrupted download or to initiate a download for postal rate updates, inscriptions, ads, or system updates.

This procedure applies if you are connecting to the PB Data Centre using:

  • Internet via SmartLink - LAN Connection

  • Internet via SmartLink - Wireless Connection

If you are connected to the PB Data Centre using PC Meter Connect, refer to Downloading New Postal Rates using PC Meter Connect.

  1. Verify that your machine is connected to the PB Data Centre.

  2. Press Menu.

  3. Use the Review keys to scroll to "Connect to Pitney Bowes?" and press Enter/yes.

  4. Once connected to the PB Data Centre you are informed of any downloads available.

  5. Follow the prompts to start the download(s) as necessary. Various screens display, letting you know the status of the process.

  6. When finished, press Enter/yes to return to the main screen.
     

Downloading new Postal Rates using PC Meter Connect
 

  1. Select the Updates tab from the PC Meter Connect main window.

  2. Select Update Software. The meter checks to see if there are any updates required. The current active rates and any pending rate updates are displayed in the Support Information panel on the left of the screen.

  3. When completed the system will prompt you to click Continue, then Done.

  4. If updates are required click on the Update Software link in the Task panel on the right side of the screen.
     

Adding and Removing Advertisements at the Machine
 

  1. Press Menu.

  2. Use the Review keys to scroll to "Change Ad?” and press Enter/yes. The current ad (if any) is displayed.

    • Adding an Ad - use the Review keys to scroll to the ad you want and press Enter/yes. A message displays confirming your choice and the main screen displays the ad.

    • Removing an Ad - use the Review keys to scroll to None and press Enter/yes. A message displays confirming your choice and the main screen displays.
       

Adding or Removing Ads Using PC Meter Connect
 

  1. Click on the My Meter tab from the PC Meter Connect main window.

  2. Select Meter Settings.

  3. Select Ads & Inscriptions.

  4. Select the ad you want by clicking in the Envelope Ads field and selecting it from the dropdown list.

  5. Click Apply

Download available beginning 19 June 2017.

Downloading an Envelope Ad Into Your Machine
 

The machine must be connected to Pitney Bowes Data Centre for this download procedure.

  1. From Home screen, press Page Down to second screen and select AD.

  2. Select Install an Ad.

  3. Select Connect now. The system connects to the Pitney Bowes Data Centre (this may take a few moments). Various screens display, letting you know the status of the process.

  4. After connection is made and the download has completed, a message stating so displays. Select OK.

  5. Return to the Home screen and follow the procedure for Adding and Removing Advertisements at the Machine.


     

Adding and Removing Advertisements at the Machine
 

  1. From Home screen, press Page Down to second screen and select AD:.

  2. Select Select an Ad.

  3. You may either:

    1. Key in the ad number and press Yes/Enter.

    2. Scroll through ads and then select the ad.

You return to the Home screen with the name of the account listed on the second screen. 

Download available beginning 19 June 2017.

To download a new envelope ad into your machine
 

Your machine must be connected to the Pitney Bowes Data Centre to perform these downloads.

  1. Press Menu.

  2. If necessary, press the green down arrow key to scroll through the menu screens.

  3. Select “Data Centre Options”.

  4. Select “Check for Updates”. The system automatically dials in to the centre.

  5. After connection is made, follow the prompts. The appropriate files are downloaded and you return to the Home screen.
     

Printing an Envelope Advertisement
 

  1. From Home screen, select “Ad”.

  2. The “Select Ad” screen displays. You may either:

    1. Key in the Ad number and then press Enter to select the ad.

    2. Scroll through ads and then select the ad.

  3. You return to the Home screen with the name of the ad listed.