The article’s solution or answer has been confirmed in practice by a client or Pitney Bowes agent.
Resolving Waste Tank Full and Ink Waste Tray Full Messages
UPDATED: 19 June 2015
Products affected: mailstation™, mailstation2™, DM100i™, DM125™, DM300c™, DM400c™, DM475™, DM500™-DM1100™
Waste Tank Full or Ink Waste Tray Full message on your meter means your ink system requires immediate maintenance. Your mailing system may not be usable until your waste tank (waste tray) is replaced.
View specific instructions by selecting your meter model:
- mailstation, mailstation2
- DM100i, DM125
- DM300c, DM400c, DM475
- All other DM series mailing systems - Create an Online Service Request via My Account
For further assistance, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.