Popular Topics
-
Resolving jam issues on the DM400C and DM475
-
Troubleshooting SmartLink connection issues on the mailstation2, DM125, DM300C-DM475
-
How to resolve Low Battery messages on the DM300C, DM400C, and more
-
Troubleshooting PC Meter Connect connection issues
-
How to troubleshoot an analog phone connection on the DM300C-DM475
Guides
8 items
Use Your Product
Use Your Product
-
Setting up your mailing system
-
Printing additional postage
-
Installing the print head
-
Printing additional postage
-
How to setup analog phone connectivity on the DM300C, DM400C and more
-
Setting blind dialing on the DM300C, DM400C and DM475
-
Creating a custom preset on the DM300C, DM400C and DM475
-
How to resolve inspection due on the DM300C, DM400C, and more
-
Printing Multi-Account or Single accounting summary reports on the DM300C, DM400C, and DM475
-
How to fill the moistener on the DM400C and DM475
-
How to change the language on the DM300C, DM400C and more
-
How to resolve 'accounting period ended' on the DM300C, DM400C, and more
-
Withdrawing your funds
-
Sending international mail
-
How to retain class on the DM300C, DM400C, and more
-
How to print reports on the DM300C, DM400C, and more
-
Directions on how to weigh the ink cartridge on the DM300C, DM400C, and DM475
-
How to turn the auto scale feature on and off on a DM300C, DM400C, and more
-
How to clear the batch count on the DM300C, DM400C, and more
-
How to add or change the dialing prefix on the DM300C, DM400C and more
-
Manually changing the phone number dialed
-
Cleaning the printer nozzle
-
How to send presort mail on the DM300C, DM400C and more
-
Adding or refilling postage
-
How to clean the sealer brush on the DM475
-
How to activate Weigh on the Way mode (WOW) on the DM475
-
How to enable, disable, or change the supervisor password on the DM300C, DM400C, and more
-
Printing multiple tapes on the DM300C, DM400C and DM475
-
How to re-zero the weigh on the way on the DM475
-
How to set the sleep mode timout on the DM300C, DM400C and more
-
Printing the date, time, ad or text message on incoming mail on the DM300C, DM400C and more
-
How to replace the ink cartridge on the DM300C, DM400C and more
-
How to replace the ink waste tray on a DM300C, DM400C, and more
-
How to set the accounting period on the DM300C, DM400C and more
-
How to delete an account on the DM300C, DM400C and more
-
How to re-date your mail piece using the DM300C, DM400C, and more
-
How to set the normal preset on the DM300C, DM400C, and more
-
Setting the connection mode options
-
Printing your Last 5 Refills summary report
-
Printing a funds report
-
Updating your version of PC Meter Connect
-
Changing the modem string
-
Clearing a single account or all accounts using Standard Accounting
-
“Waste Tank Full” or “Waste Tank Near Full” message
-
How to resolve being stuck in manual weight mode on a DM300C, DM400C, and more
-
Updating the software version on the DM400C and DM475
-
Uploading a new custom envelope message
-
Updating Canada Post rates
-
"Data Upload Required" message
-
Replacing the waste pad
-
Poor print quality or no printing
-
Checking your version of PC Meter Connect
-
Downloading and installing PC Meter Connect
-
Setting up a wired connection using a USB Ethernet network adapter
-
Installing a wired network connection with SmartLink
-
Setting up a wireless (WiFi) connection with a SmartLink device
-
Troubleshooting a WiFi connection with a USB Ethernet network adapter and WiFi Connection Device on the DM125, DM300C-DM475
-
Configuring the DM series WiFi Connection Device and installing it on the DM125, DM300C and DM400C
-
Configuring the DM series WiFi Connection Device and installing on the DM475
-
SmartLink Installation Requirements and Connectivity Setup Guide
60 items
Connect Your Product
Connect Your Product
-
How to resolve connection errors on the DM300C, DM400C and more
-
How to setup analog phone connectivity on the DM300C, DM400C and more
-
Setting blind dialing on the DM300C, DM400C and DM475
-
How to resolve inspection due on the DM300C, DM400C, and more
-
How to add or change the dialing prefix on the DM300C, DM400C and more
-
Manually changing the phone number dialed
-
Setting the connection mode options
-
Updating your version of PC Meter Connect
-
Changing the modem string
-
"Internet not detected" message when using PC Meter Connect with a proxy server on the mailstation series and DM100i-DM475
-
Updating Canada Post rates
-
Checking your version of PC Meter Connect
-
Troubleshooting a dial-up phone connection
-
Troubleshooting a wired connection using a USB Ethernet network adapter
-
Troubleshooting PC Meter Connect connection issues
-
Downloading and installing PC Meter Connect
-
Setting up a wired connection using a USB Ethernet network adapter
-
Installing a wired network connection with SmartLink
-
Setting up a wireless (WiFi) connection with a SmartLink device
-
Troubleshooting a WiFi connection with a USB Ethernet network adapter and WiFi Connection Device on the DM125, DM300C-DM475
-
Configuring the DM series WiFi Connection Device and installing it on the DM125, DM300C and DM400C
-
Configuring the DM series WiFi Connection Device and installing on the DM475
-
SmartLink Installation Requirements and Connectivity Setup Guide
23 items
Error Codes
Error Codes
-
Resolving software related error codes on the DM300C, DM400C and DM475
-
Error 0E4C, how to clear the error on the DM400, DM500, and more
-
Error: 372D how to resolve on the DM400C and DM475
-
How to resolve connection errors on the DM300C, DM400C and more
-
Error Code: 2442, How to resolve on the DM100i, DM125 and more
-
Error Code: 248C, How to resolve on the DM100i, DM125 and more
-
Error Code: 2494, How to resolve on the DM100i, DM125 and more
-
How to resolve the message insufficient funds on the DM100i, DM125 and more
-
Printing error codes and system messages
-
Error Code: 248B, How to resolve on the DM100i, DM125 and more
-
Error Code: 2492, How to resolve on the DM100i, DM125 and more
-
Error Code: 22, how to resolve on the mailstation, mailstation2, and more
-
Error Code: 081C, how to resolve on the DM300C, DM400C and more
-
Error Code: 2491, How to resolve on the DM100i, DM125, and more
-
Error Code: 21, How to resolve on the DM100i, DM125 and more
-
Error Code: 372A, How to resolve on the DM400C and DM475
-
Error Code: 37B2, How to resolve on the DM475
-
Error Code: 37B3, How to resolve on the DM475
-
Error Code: 2441, how to resolve on the DM100i, DM125 and more
-
Error Code: 1253, How to resolve on the DM400, DM500 and more
-
Error Code: 37B4, How to resolve on the DM475
-
Error Code: 010E, how to resolve on the DM100i, DM125 and more
-
Error Code: 0815, How to resolve on the DM300C, DM400C and more
-
Error 2A3F, how to resolve on the DM475C, DM500, and more
-
Error: 37AF, how to resolve on a DM475
-
Error Code: 2412, How to resolve on the DM300C, DM400C and more
-
How to resolve transaction log full on the DM300C, DM400C and more
-
Error 2032
28 items
System Messages
System Messages
-
How to resolve Low Battery messages on the DM300C, DM400C, and more
-
Error 110C, how to resolve on the DM300C, DM400C, and more
-
How to resolve a low sector message on the DM300C, DM400C and more
-
How to resolve 'flash needed init version' on the DM300C, and DM400C, and more
-
"Internet not detected" message when using PC Meter Connect with a proxy server on the mailstation series and DM100i-DM475
-
"Meter Not Detected" when using PC Meter Connect with the mailstation2, DM125, DM300C, DM400C and DM475
6 items
Troubleshooting
Troubleshooting
-
How to resolve the invalid preset message on the DM300c, DM400c, and more
-
Troubleshooting a dial-up phone connection
-
Troubleshooting a wired connection using a USB Ethernet network adapter
-
How to resolve a blank display on the DM300C, DM400C and more
-
Troubleshooting PC Meter Connect connection issues
-
"Manufacturing Mode" warning message on the DM100i, DM125, DM300C, DM400C and DM475
-
Sealing issues on the DM400C and DM475
-
Resolving jam issues on the DM400C and DM475
8 items
