Download new rates and updates DM100i Meter

UPDATED: 07 December 2015

Download the latest Canada Post Rates for your DM100i™ (P7EC) meter.
Warning:  Do not unplug your power cord or remove the network cords from your meter while updating. This may cause damage to your meter. However, if your meter has been unresponsive for more than 15 minutes, you may disconnect the power cord; wait one minute, plug it back in, and restart the update process.

  1. Prepare to Get New Rates
    Connect an analog phone line to your meter as you normally would for a postage refill.
  2. Connect to Pitney Bowes
    At the Home screen, press the Funds key, press Page Down twice and select “Check PBP Balance”.
    A series of messages will appear on the display: Dialing... Connecting... Checking Balance...
    Review your account balances. When prompted to Add Postage (Yes / No), select No – (Do Not Refill Postage at This Time).
  3. Request New Rates
    Select “Get Update Now” to begin the software (CPC Rates) download.  A series of messages will appear on the display. When the display reads, “New Rates Downloaded, Install Successful”,  select“Continue”.

TIP:  Your system may prompt you to complete these steps on the effective date of the Canada Post Rate Change to complete the update.

  1. Data Capture Upload
    When the display reads “Data Capture Upload Required…” , select“Connect Now”.  A series of messages will appear on the display: Dialing... Data Uploading…
    Upon completion of the Data Upload, select “Continue”.

When your system returns to the Ready Screen you will have completed your Canada Post Rate Change update.

Visit us at our Postal Information centre for more information.

Quick Tips for Updating:

  • Issues Connecting to the Pitney Bowes Data Centre
    Make sure you are connecting to the Pitney Bowes Data Centre using an analog phone line. TIP:  Most fax machines use analog phone lines.
    If you need to dial 9 to reach an outside line you may need to modify your dialing prefixes as follows:
    • Press the Options button, then press Page Down , select“Connect – Data Centre” and then select “Phone Parameters”
    • Select “Dialing Prefixes” and enter “9” or the appropriate dialing prefix and select “Continue”.
      Note: To remove a dialing prefix use the Clear button to delete the existing prefix and then press Enter.
  • Updating Presets on your Meter
  • How to troubleshoot an analog phone connection on the DM100i and DM125