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Network settings to connect to the Pitney Bowes Data Center

UPDATED: 18 June 2015

If you connect your meter to the Pitney Bowes Data Center using the local area network (LAN) adapter, review this page for networking details. This includes information for meter models:  DM125™, DM300c™, DM400c™, DM475™, and DM500™--DM1100™.

PC Meter Connect settings are also included for mailstation2™. 

Network Requirements

  • Internet connection - wired or wireless LAN
  • 10/100 Ethernet transfer rates; Full Duplex

Communication
The System will initiate all communication with the Pitney Bowes Data Center

  • Connections are made via HTTP or HTTPS. Both protocols communicate XML formatted messages requesting services
  • Connection with external Web Services is made via HTTP over Port 80 Connection with PB secure server(s) is made via HTTPS over port 443
  • DNS lookup uses port 53

FTP Type Required
The system will use FTP “Active” mode for all FTP communication. Firewall on “Active” FTP:

  • On server port 20 for data and port 21 for commands must be opened
  • On the client, ports > 1023 must be opened for successful FTP connection and transfer of files

Firewall Settings
Protect your network by connecting your meter through a firewall. If unrestricted outbound access is not allowed, network access can be made by allowing these domains. Use domain names instead of IP addresses since IP addresses will change.

The following file extensions must be allowed through your network and firewall:

File Type

File Extension

DEC

.dcz

EMD

.zmd

Graphics

.gar

Rate Manager

.rmz

CCD

.bin

Snippet File

.GAU

Data Capture

.Kj1

Rate File

.Rte

The following domains must also be accessible through your network and firewall; accessible without any obstructions – ANY URL containing:

pb.com

 dlsdlp1T.pb.com

distservp1.pb.com

 dlsdlp1z.pb.com

cometservp1.pb.com

 dlsdlp1.pb.com

acctservp1.pb.com

 dlsdlp1b.pb.com

pbdlsp1.pb.com

 pbdlst1.pb.com

pbdlsp1t.pb.com

 dlsdlp1.pb.com

s3.amazonnaws.com (PC Meter Connect)

 pbsmartpostage.pb.com

pbgdspdlp1a.pb.com

 

NOTE: URLs accessed by your Pitney Bowes system may contain the above strings anywhere within the URL. Your firewall may need to be configured using “wildcards”, for example *pb.com* (using an asterisk).

If IP Addresses must be used, Pitney Bowes recommends the firewall be set to allow unrestricted access to the full blocks of Pitney Bowes IP Address Ranges listed:

152.144.128.0 - 152.144.128.255

172.28.106.0 - 172.28.107.255

172.31.224.0 - 172.31.224.255

199.231.32.0 - 199.231.47.255

209.85.128.0 - 209.85.255.255

Alternatives for restricted FTP Protocols
Some meters support using HTTPS as an alternative to FTP. If you are using PC Meter Connect, access the “Internet Settings” menu from the application and select HTTPS mode. If your meter does not support HTTPS, the option will be greyed out.

  • The System will communicate to PB secure server(s) via HTTPS over port 443
  • Use Port 53 for DNS lookup
  • The System will communicate to PB data server via FTP, reference port details as shown:

Ports and Protocols required

Type         Protocol          Port             Function

DNS           USP               53            Postage by Phone & Web Services

HTTP          TCP               80            Postage by Phone & Web Services

HTTPS        TCP             443            Postage by Phone

Software & Rate Updates

Graphics Uploads

Firewall must be set to ACTIVE mode and allow ephemeral ports

PC Meter Connect minimum PC system requirements

  • Windows 2000, Windows XP (32-Bits and 64 Bits), Windows Vista (32-Bits and 64 Bits), and Windows 7 (32-Bits and 64 Bits)
  • 1.2 GHz processor, 512 Mb RAM
  • USB port
  • Administrative privilege to install software
  • Microsoft .NET framework 2.0 (required for PC Meter Connect) will be automatically installed if it is not ready on the PC. This is a one-time installation.
  • Internet Connection
    Note: Non-Windows Operating Systems, e.g. Mac and Linux, are not supported

PC Meter Connect (PCMC) Network Requirements
The System - Meter and PC Meter Connect desktop application - requires an Internet connection, accessed through a Wired or Wireless LAN.

  • 10/100 Ethernet transfer rates; Full Duplex
  • Your System will initiate all communication via HTTP, HTTPS, and FTP
    • communicate to external Web Services via HTTP over Port 80
    • communicate to PB secure server(s) via HTTPS over port 443
    • communicate to PB data server via FTP, using Port 53 for DNS lookup

HTTP Communication Type
The System only supports “chunked” HTTP Transfer Encoding communication when connecting to Postage by Phone (PBP). Your network must allow this type of communication. The firewall/proxy and all components along the communication path need to allow empty client side chunking messages through on port 80. Our systems use HTTP 1.1

Chunked Transfer Encoding allows HTTP messages to be broken up into several parts. Some network protection devices see this as an attack and block it. Chunked Transfer Encoding is a method in which only a portion (or chunk) of data is sent by the server in an HTTP/1.1 session. It is often used when a server knows that it will take a long time to complete a request, so it sends only small chunks of data as data is dynamically created.

Some newer versions of Meter Software will encrypt the “chunked” communication to avoid any perceived security threat that a firewall or security cloud may detect.

Static & Dynamic Addressing
Your system supports both dynamic and static addressing. The IP address is defaulted to automatic addressing from a DHCP Server. You can view and/or change the LAN IP settings using the meter menus. If your meter has established a network connection, you can review the network settings from the meter display.

Network uses Dynamic IP Addresses - To view or change settings

For DM125:

  1. Press the Options key
  2. Press the Page Down key twice
  3. Select Connect-Data Center
  4. Select LAN Settings Page
  5. Verify Get IP is set to Auto
  6. Press the Home key to return to the Mail Run Screen

For DM300c, DM400c and DM475:

  1. Press the Menu key
  2. Press the Page Down key twice
  3. Select Data Center Options
  4. Page Down and select Network Settings
  5. Verify Get IP is set to Auto
  6. Press the Home key to return to the Mail Run Screen

For DM500-DM1100:

  1. Press the Menu key
  2. Select SetUp
  3. Select Phone/Network Setup
  4. Select More Options
  5. Select Network Settings
  6. Select Mailing System Network Settings
  7. Select Get IP Address
  8. Verify Get IP Address Automatically is selected
  9. Select Exit Setup to Return to the Mail Run Screen

Network uses Static IP Addresses - To view or change settings

For DM125:

  1. Press the Options key
  2. Press the Page Down key twice
  3. Select Connect-Data Center
  4. Select LAN Settings Page
  5. Select Get IP
  6. Select Manually
  7. Select IP
  8. Enter the IP value determined by your Network Administrator. Select Accept IP Addr to continue
  9. Enter the Sub value determined by your Network Administrator. Select Accept Sub Addr to continue
  10. Enter the Gwy value determined by your Network Administrator. Select Accept Gwy Addr to continue
  11. Press the Home key to return to the Mail Run Screen


For DM300c, DM400c and DM475:

  1. Press the Menu key
  2. Press the Page Down key twice
  3. Select Data Center Options
  4. Page Down and select Network Settings
  5. Select Get IP
  6. Select Specify Address Manually
  7. Select IP Addr
  8. Enter the IP value determined by your Network Administrator
  9. Select Subnet
  10. Enter the Sub value determined by your Network Administrator. Select Accept to continue
  11. Select Gateway
  12. Enter the Gateway value determined by your Network Administrator. Select Accept to continue
  13. Press the Home key to return to the Mail Run Screen


For DM500-DM1100:

  1. Press the Menu key
  2. Select Data Center Options
  3. Select Network Settings
  4. Select Get IP
  5. Select Specify Address Manually
  6. Select IP Addr; Press the Clear key, and enter the value provided by Network Administrator. Press Enter to accept
  7. Select Subnet, press the Clear key, and enter the value provided by your Network Administrator. Press the Enter key to accept
  8. Select Gateway, press the Clear key, and enter the value provided by your Network Administrator. Press the Enter key to accept
  9. Press Enter to save your changes
  10. Press the Home key to return to the Mail Run Screen