Support that’s second to none
The help you need, exactly when you need it
We’re a $5.3 billion global company that employs 29,000 people worldwide, but we offer a very personal service.
If you’ve a problem we’ll solve it fast.
You can use our:
Think of us as part of your team, experts who care about your business as much as you do.
Free 24 hour support
We know that your digital franking machine contributes to the profitability of your business and if it goes wrong, you need it fixed fast.
That’s why the Pitney Bowes Self-Service Portal provides support 24 hours a day, seven days a week. This free, on-line service answers a wide range of questions, many of them specifically related to the DM50 franking machine.
So, if, for example, your scales aren’t working or you need help with Envelope Messaging, go to the Pitney Bowes Self-Service Portal to solve your problem. You won’t have to wait for an operator to become free and you’ll never be put on hold.
Time and time again...
Whether you access the Pitney Bowes Self-Service Portal late at night or early on a Sunday morning and however often you access it, you won’t be charged. It’s totally free. Use it to ensure you keep communicating powerfully and cost-effectively with your customers and potential customers.
