PB Postage account Explained (Postage By Phone)

Explanation of a PB Postage account, including information on charges, payment terms and payment options.
Postage by Phone is a prepaid postage account that holds funds for postage downloads to your meter.

Invoice items explained:

Reset of Meter: is when postage was downloaded to the meter.  The amount downloaded is displayed in the 'Transaction Amount' column. Any applicable transaction charges will display in the 'Charge Amount' column.

Payment terms

As this is a payment-in-advance facility, there are no payment terms

An agreed deposit balance (ADB) is required to be kept in the postage account as a credit balance. 
Postage is then added to your meter from this balance. We recommend the ADB should reflect your typical monthly postage usage. This amount can be amended at any time, should your usage change.

When the account goes below the ‘Agreed Deposit Balance’ an invoice is generated to replenish the balance in the prepaid postage account.

Payment Options 

Instructions for Setting up Direct Debit
  • Direct Debits payments are claimed on the 4th working day after the postage refill. The funds are then applied to your account on the 5th working day.
Instructions for making Payments by Bank Transfer (BACS)
  • It takes 4 working days for a BACS payment to be received by Pitney Bowes. The funds are then applied to your account by the end of the next working day.

UPDATED: 09 March 2023

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