Perform a balance inquiry or postage refill when the message Inspection Due appears.
When a postal inspection is required, you are notified automatically by the message on the Print on Envelopes home screen: "Inspection Due. Perform a balance inquiry or a refill".
- If accounting is enabled, you must first tap Account and select an account.
- Tap Balance Inquiry or Refill Postage to complete the inspection.
If you need further assistance, please use the Contact Us options below.
UPDATED: 23 April 2021