Reset Charge Queries

Understanding meter reset charges charged to your Purchase Power or Postage By Phone account.
You may incur a charge for refilling your meter depending on the terms of your agreement.

Your Pitney Bowes contract will determine the charges applied to your account.

Purchase Power
This charge will show as a ‘Transaction Fee’ on your Purchase Power invoice.

Postage by Phone
This charge will show as a ‘Meter Reset Fee’ on your Postage by Phone invoice/statement.

You can avoid incurring multiple fees by downloading enough postage to last you a month or quarter, depending upon your business needs.

UPDATED: 27 April 2021

Contact Us
Create a case
Submit support requests (Sign in required)
+353 (0) 1 4608700
Mon-Fri, 9am - 5pm GMT