Adding or removing a dialling prefix on the DM50, DM55

Enter a dialling prefix in your franking machine if you need to dial a number to reach an outside line. This will depend on your phone system configuration. .
Products affected: DM50™, DM55™ (K724)

Enter a dialling prefix in your meter if you need to dial a number to reach an outside line. This will depend on your phone system configuration.

  1. Press Menu / Options.
  2. Press Review (down) to Change Setup?
  3. Press Enter/Yes.
  4. Press Review (down) to Change Communication Settings?
  5. Press Enter/Yes.
  6. Press Review (down) to scroll to Change Outside Line Number (Prefix)?
  7. Press Enter/Yes.
  8. Enter the dialling prefix then press Enter/Yes. A confirmation message appears.
  9. Press No when Stay in setup? appears to return to the Home screen.

If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: 22 April 2021

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