Review or change the Local Number and PB Postage™ telephone numbers on your franking machine. This ensures your franking machine connects to Pitney Bowes.
Important: Do not enter a prefix with the phone number. To add, change or remove a prefix, see Adding or removing the dialling prefix on the DM100-DM175i.
Do not enter an international dialling code.
This article is relevant for franking machines connected via an analogue phone line only.
If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.
UPDATED: April 22, 2021