Changing the phone number dialled on the DM100, DM125i, DM175i

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Products affected: DM100, DM125i, DM175i (P725)

Review or change the Local Number and PB Postage™ telephone numbers on your franking machine. This ensures your franking machine connects to Pitney Bowes.

Important: Do not enter a prefix with the phone number. To add, change or remove a prefix, see Adding or removing the dialling prefix on the DM100-DM175i.

Do not enter an international dialling code.

This article is relevant for franking machines connected via an analogue phone line only.

  1. Press Options.
  2. Press Page Down twice.
  3. Select Connect-Data Centre.
  4. Select Phone Parameters.
  5. Press Page Down.
  6. Select Change Local Number.
  7. Press Enter/Yes when the warning about only changing the number if instructed by a Pitney Bowes employee appears.
  8. Clear the existing number and enter:
    • 0818270348
  9. Select OK.
  10. You return to the Phone Parameters menu. Select Change PBP Number.
  11. Press Enter/Yes at the warning message
  12. Clear the existing number and enter:
    • 0818270348
  13. Select OK.
  14. Press Home to return to the main screen.

If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: 22 April 2021