Changing the phone number dialled on the DM300C, DM400C

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Products affected: DM300c™, DM400c™ (G925)

Review or change the PB Postage™ telephone number on your franking machine. This ensures your franking machine connects to Pitney Bowes.

Important: Do not enter a prefix with the phone number. To add, change or remove a prefix, see Adding or removing the dialling prefix on the DM300C-DM400C.

Do not enter an international dialling code.

This article is relevant for franking machines connected via an analogue phone line only.

  1. Press Options.
  2. Press Page Down twice.
  3. Select Data Centre Options.
  4. Select Phone Settings.
  5. Select PB Phone#.
  6. Enter the phone number:
    • 0818270348
  7. Select Accept.
  8. Press Home to return to the main screen.

If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: 22 April 2021