Q1. We have changed our name/address, who do I need to notify?  

You can notify us of a change to your name/address in a number of ways: 

  • Call one of our advisors on: 08444 992 992 
  • Send a letter to Pitney Bowes Ltd, Building 5 Trident Place, Hatfield Business Park, Mosquito Way, Hatfield, Hertfordshire, AL10 9UJ

If you have a franking machine, you need to be aware that Royal Mail changes millions of postcodes every year. If your postcode changes or you move office, you may need a new town circle for your equipment. To order a new one, you can fill out a form online , or call an advisor on 08444 992 992 who will be able to help.

Q2.  Our equipment will need to be installed at our new address, how can I arrange this?

If you need an engineer to install your equipment at your new address, this can be arranged easily through our service team by calling one of our advisors on 08444 992 992.