Tasmania's parks and wildlife services to over haul with Pitney Bowes

New asset management solution will provide a single view of data, delivering greater operational efficiencies, while optimising asset performance

SYDNEY, Australia, April 23, 2015 – Pitney Bowes Inc., today announced that Tasmania’s Parks and Wildlife Services (PWS) has selected its Confirm® enterprise asset management solution to maximise operational efficiencies and improve life-cycle planning of the Department’s rapidly expanding asset portfolio.

PWS is responsible for the sustainable management and protection of Tasmania's natural and cultural assets, which includes 43 per cent of the State’s land mass. This significant responsibility, combined with database needs increasing by as much as 500 per cent in the next five years, meant PWS' asset management system was no longer adequate. Increased inter-departmental and internal reporting requirements also burdened operations, with the legacy solution highly customised and unable to integrate with other enterprise systems.

After a competitive tender, PWS chose Pitney Bowes’ Confirm, an enterprise asset management solution designed to deliver actionable insights on the repair, maintenance and investment in critical infrastructure assets. The new solution will add much needed functionality to PWS’ management processes, including system integration and strategic long-term modelling, as well as mobile accessibility for in-field operations.

“Projected growth of our database meant we needed an asset management solution that could meet our needs now and into the future,” said Andrew Roberts, Director, Commercial Operations. “After considering several competitors, Confirm was the only asset management solution that demonstrated excellence in large-scale public sector deployments and proven performance in delivering long-term efficiencies.”

With full deployment expected in June 2016, the Confirm solution will provide PWS a 360 degree view of its asset portfolio, seamlessly connecting the Department’s location intelligence, finance, resource and reporting systems. Using a single point of data, the Department will be able to optimise repairs and maintenance, remove the potential for inconsistent data as well as drive monetary savings with better communications across multidisciplinary teams.

Added flexibility and scalability will also be a key benefit for PWS, with Confirm able to support functionality across desktop, cloud and mobile deployments. Inspectors, surveyors and on-site work crews can optimise operations by accessing up-to-date information on the fly and make real-time updates using their smartphone or tablet, allowing faster and more informed decision making.   

New strategic modelling, GIS mapping and reporting functionality played a significant part in its decision, allowing the department to optimise lifecycle management of assets over multi-year period. Access to real-time dashboards and fully customised reports via email or web will also ensure PWS is in a better position to manage the long and short term needs of its varied asset registry, taking into account important budgetary and operational requirements.

“Managing growing asset portfolios while delivering improved services is one of the biggest challenges faced by today’s public sector,” said Nick Smith, Managing Director, Australia and New Zealand, Pitney Bowes Software. “Pitney Bowes’ innovative and proven approach to asset management will deliver exceptional operational efficiencies, allowing PWS to maximise state assets and deliver improved public services for its citizens.”


About Pitney Bowes

Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce.  More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes. For additional information, visit Pitney Bowes at www.pb.com.



Priscilla Dunn

Regional Communications

Pitney Bowes Inc.

+61 (0) 466 745 011