Pitney Bowes and Communisis in 10-year mail transformation programme

Long-term contract helps Communisis with its mission to become world-class leader in transactional services

Hatfield, UK, September 28th  2015…Pitney Bowes Inc. (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, has won a decade-long contract with Communisis (LSE:CMS), one of Europe’s leading providers of customer communications for major brands. The contract will see Pitney Bowes roll out transformational mailing insertion solutions and software for Communisis at its Transactional Print & Mail Centre of Excellence in Yorkshire, UK, facilitating fast, accurate, secure client communications. The new contract builds upon the success of Communisis’ first Transactional Print & Mail Centre of Excellence in Liverpool, UK, a major project also supported by Pitney Bowes.

Communisis is experiencing rapid growth as it manages physical and digital communications for its major corporate clients. Pitney Bowes’ high-performance solutions support this growth, and enable Communisis to process and distribute hundreds of millions of transactional mail pieces for their clients. The support delivered by this 10-year maintenance contract will help Communisis drive productivity and continuous improvement initiatives, and become a world-class leader in transactional services.

The integrated solutions and support provided by Pitney Bowes will help to transform the transactional mail services Communisis delivers to its clients boosting efficiency, reducing costs, driving change and creating a positive impact on customer communications.

David Herridge, Managing Director, Communisis said: “It was straightforward to engage Pitney Bowes because they provide physical and digital end-to-end solutions that deliver intelligence at each critical touch point in the print and mail operation.  This enables us to deliver critical documents with precision and accuracy and run an effective continuous improvement programme across our business which supports our mission of becoming a world-class leader in Intelligent Communication Management”.

Jason C. Dies, president of Document Messaging Technologies at Pitney Bowes said: “Communisis is relied upon by its clients to deliver their business-critical communications with absolute precision, across multiple channels, both physical and digital. A clear requirement emerged for a new, transformational mailing strategy which would integrate high-performance solutions with sophisticated software platforms”. He continues, “This is exactly what Pitney Bowes has rolled out for the organisation. We have on-site engineers until 2024 at both the Print and Mail Centres of Excellence, to ensure the seamless operations and maximum performance of our technology."

Watch the video case study here, to find out more about how Pitney Bowes and Communisis are working together:


Pitney Bowes’ Solutions selected by Communisis include Mailstream Productivity Series (MPS) inserters, one MSE inserting system and a Vantage™ Flexline sorting system, consultancy services, on-site support and software.

About Pitney Bowes

Pitney Bowes (NYSE: PBI) is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce.  More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes.  For additional information, visit Pitney Bowes at www.pitneybowes.com/uk.