Let our experts help bring out the best in your technology investments

Professional Services

From implementation to managed services, get the support you need to increase business value and expedite ROI. Pitney Bowes Professional Services extend the expertise, experience, and strength of your own team, and your business gains benefits you can’t find anywhere else.

High Performance Solutions and Powerful Support

Consulting. Implementation support.  Managed services. Rely on our Professional Services Team for the support and expertise you require to cost-effectively plan, build, and deploy high-performance solutions.

Expedite deployment:  Get your implementation to market faster. Our expert consultants support you with our library of solution templates and applications for Pitney Bowes products.

Minimize technical risks:  Benefit from our proven migration methodologies, quality assurance testing, working relationships with partners/vendors, and vast experience.

Boost efficiency:  Rely on Pitney Bowes specialists to streamline mission-critical implementations, minimize time to market, and maximize ROI.

Inform critical decisions: Harness proprietary predictive analytic expertise, solutions, and techniques to anticipate outcomes and make smarter business decisions.

Optimize infrastructures: Get best practices advice on system architecture, and implementation and integration of your new Pitney Bowes software.

Manage business impact: We provide the support and perspective you need to mitigate financial risk, plan your business strategies and ensure process efficiencies throughout complex migrations and integrations.

A variety of services to meet your needs

Implementation Services

With specialized project governance and methodologies, we enable cost-efficient solutions implementation—into even the most complex IT infrastructures. 

Application Support

Keep your systems running at peak performance with strict SLAs and rapid response times.  We provide the expertise necessary to support any level of customization and integration. 

Enhancement and Upgrade Services

Our experts can extend the life and value of your systems by monitoring efficiency and performance, assisting with upgrades, and identifying potential improvements.

Data Services / Predictive Analytics

Engage our analytics team to develop effective and reliable customer and network planning solutions tailored to your business. Our expertise in applied analytics help you visualize your business and customer data, develop effective strategies and predict the outcomes of your company’s decisions.

Managed Services

On-premise, off-premise, or hosted, we can assume full management of your systems, delivering high availability and performance, adherence to regulations and streamlined implementation of upgrades.

Advisory Services

Our technical consultants will provide expert advice on system architecture and integrations, helping to optimize infrastructure, high availability, data integrity, performance and disaster recovery.

Business Consulting

Business strategy. Change management. Systems adoption and migration. Our consultants bring proven expertise and process efficiency to every engagement.

Solution Add-Ons

Opt for full customization, or choose from a library of solution templates and applications to get your implementation to market faster. 

A proven methodology for success

The Pathway™ Professional Services Methodology provides a comprehensive, fully documented five-phase framework for solution delivery and implementation.

It supports a broad range of project types and is easily adopted for Waterfall or Agile projects.

Define your scope

  • Gain a clear understanding of requirements and risk. 
  • Choose an appropriate architecture.
  • Chart a well-defined project path.

Ensure quality and efficiency

  • Detail all team members’ roles and responsibilities.
  • Manage to clearly defined phases, milestones, and deliverables.
  • Streamline execution with a full set of project management tools.

Deliver on time and within budget

  • Share a common understanding among stakeholders and team members.
  • Utilize proven processes, templates, and delivery models.

Learn more about the Pathway Methodology